I don't write reviews. In this case I was so impressed and the service I received was so important to me and my daily living, I want people to know this company is #1 in my book!
I felt a slight vibration as my stair lift carried me upstairs. As I waited for my husband to respond to my panicked outcry (yes, drama queen), I imagined the rat race I would encounter to get service my unit.
Hubby called for service. We described the issue we had.
Without hesitation Nathan Schmidt from ASAP Lifts said it sounded minor and would be by to check the unit and apply lube to the "thingy" (my term).
True to his word, he was here doing a complete inspection and applying the lube. It now runs like a fine tuned fiddle. All was done at no charge to us. Thank you ASAP Lifts!
Imagine my surprise to find a company with integrity, a company who knows the true meaning of customer satisfaction.
My husband was also impressed with the company, their professionalism and knowledge of the system. They really do know their job.
I am a happy camper and so blessed to know ASAP Lifts is there for me.
ASAP lifts customer service is A++. When we called with an issue, not only did they remembered who we were from 2 years ago but followed up and visited our home "asap". I strongly recommend ASAP Lifts they always have the client's well being at the top of the list. The chair they installed and service is my mother's, please be around when the time comes that my hubby and I will need our own
The ASAP Lifts team are superb in all aspects of their performance. Their technical and diagnostic proficiency is top drawer which minimizes the time to arrive at a solution to faulty equipment. This is essential to the repair of stairlifts for incapacitated homeowners who depend on their lifts for day to day living. In addition to their technical expertise, they have a most pleasing personality which puts the home owners at ease. The ASAP Team is highly qualified in multiple equipment brands and recommends the brand to the individual home owners based upon their needs. I would highly recommend the ASAP Team to anyone having a need for assistance in accessing multiple home levels.
This company was very quick to respond to my call for a repair of my stair lift. Employees are very knowledgeable and go out of their way to give the customer resolution of the problem. I would highly recommend them to any family or friends that might need their services! They put the customer's needs as their first priority!
ASAP Lifts is a phenomenal business! Both Deborah and Nathan are so committed to providing phenomenal customer service and doing quality work. Clients always receive dependable, top-notch service. Plus, they will be reminded how refreshing it is to be treated with dignity and respect. I wish ASAP Lifts continued, deserving success!
I have been in the senior service industry for almost 20 years. I searched for a company that had great customer service when looking to install a lift in my father's van. I noticed ASAP lifts by my daughter's house so I called them first. Their Tech, Nate, was what sold me when I first spoke on the phone with him. He was respectful, understanding and knowledgeable. His attentiveness and expertise was even better when he installed dads lift. This is the place if your looking for vehicle lifts or lift stairs for your home!
Deb and Nate are the owners and only technicians. They treat you with respect, and respect your home. They take their time during install to get the job done right. During the installation, they include your ideas and inputs. You will be very happy with their work. They are super reliable! Super friendly! They are like family now. Thanks guys!!
I highly recommend Nathan and Deb at ASAP Lifts. Trustworthy honest folks who will treat you right and give you affordable options. Will recommend them to all my family and friends!
OUTSTANDING customer service and skill! My father had a lift installed this past summer and we are more than satisfied!